Legal
Privacy policy
Effective October 22, 2026
This Privacy Policy explains how San Diego Elite Retaining Walls ("Elite Retaining Walls," "We," "us," or "our") collects, uses, and protects information when you visit this website or contact us through it.
Information we collect
Information you give us. When you send the contact form or email us, we receive whatever you include in your message, such as your name, email address, phone number, and details about your request. Contact form messages are delivered through HighLevel, the system we use to receive and answer inquiries.
Information collected automatically. This website does not use analytics or advertising tools. Like any website, the hosting provider receives standard technical information (such as your IP address and browser type) needed to deliver the pages.
How we use your information
- To respond to your inquiries and schedule appointments
- To provide and manage services if you become a customer
- To comply with legal and record-keeping obligations
We do not use your information for advertising, and we do not sell it.
Google Maps
The contact page and the service area pages show an embedded Google Map. Google provides the map and may collect information or set its own cookies when it loads, under the Google Privacy Policy (opens in a new tab). Each page also links to the location in Google Maps if you'd rather open it there.
Cookies
This website does not set analytics or advertising cookies. Google may set its own cookies when an embedded map loads, as described above. You can block or delete cookies through your browser settings.
How information is shared
We do not sell your personal information or share it for cross-context behavioral advertising. We share information only with service providers that help us run this website and our business (such as Google for maps, HighLevel for this website and its contact form, and our email provider), or when required by law.
How long information is kept
Emails and inquiries are kept for as long as needed to respond, serve you as a customer, and meet legal and record-keeping requirements.
Security
We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of personal information we hold about you. To make a request, call (760) 539-8329 or use the contact form. We will not treat you differently for exercising these rights.
Children's privacy
This website is intended for homeowners and property owners in San Diego County and is not directed to children under 13. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top of this page.
Contact
Questions about this policy or your information? Call (760) 539-8329 or use the contact form.